Bill Type
Long Title
FULL TITLE : AN ACT REDUCING WAIT TIME FOR REQUESTS FOR AN ACTION OR SERVICE IN PHONE CALLS FOR SERVICE-ORIENTED OFFICES AND PRESCRIBING PENALTIES FOR VIOLATION THEREOF AND FOR OTHER PURPOSES
Congress Author
Date filed
July 18, 2018
Scope

Legislative History

House Bill/Resolution NO. HB07924
FULL TITLE : AN ACT REDUCING WAIT TIME FOR REQUESTS FOR AN ACTION OR SERVICE IN PHONE CALLS FOR SERVICE-ORIENTED OFFICES AND PRESCRIBING PENALTIES FOR VIOLATION THEREOF AND FOR OTHER PURPOSES
ABSTRACT : Prescribes a phone call protocol whereby callers shall be put on hold FOR NO MORE THAN TWO (2) MINUTES; Mandates the National Telecommunication Commission to issue the implementing rules and regulations.
ALIAS NAME : "National Phone Call Protocol Act"
PRINCIPAL AUTHOR/S : CASTELO, WINSTON "WINNIE"
DATE FILED : 2018-07-18
SIGNIFICANCE: NATIONAL
CO-AUTHORS (Journal Entries) :
1. Tambunting (000 2018-08-14)
ACTIONS TAKEN BY THE COMMITTEE ON RULES
REFERRAL TO THE COMMITTEE ON CIVIL SERVICE AND PROFESSIONAL REGULATION ON 2018-07-30

Abstract

Prescribes a phone call protocol whereby callers shall be put on hold FOR NO MORE THAN TWO (2) MINUTES; Mandates the National Telecommunication Commission to issue the implementing rules and regulations

Disclaimer

Note: Legislative history and other information accessed from Congress Legis. Information as of April 20, 2022.