Bill Type
Long Title
AN ACT REQUIRING ALL GOVERNMENT AGENCIES THAT PROVIDE FRONTLINE SERVICES TO PROVIDE THE PUBLIC INFORMATION ON HOW TO ACCESS SUCH SERVICES FROM THEIR RESPECTIVE OFFICES
Date filed
November 18, 2004
Scope

Legislative History

House Bill/Resolution NO. HB03309
FULL TITLE : AN ACT REQUIRING ALL GOVERNMENT AGENCIES THAT PROVIDE FRONTLINE SERVICES TO PROVIDE THE PUBLIC INFORMATION ON HOW TO ACCESS SUCH SERVICES FROM THEIR RESPECTIVE OFFICES
SHORT TITLE : Frontline Service Information Act of 2004
ABSTRACT : "Frontline Service Information Act of 2004." The bill directs all branches and units of the government that provide frontline services to the public to put-up information billboards and produce handbooks or primers that detail: a) the procedure to obtain a particular service; b) person/s responsible for each step; c) maximum processing time; d) required documents; e) amount of fees; and f) procedure for filing complaints.
PRINCIPAL AUTHOR/S : VILLANUEVA, EMMANUEL JOEL J.
DATE FILED : 2004-11-18
SIGNIFICANCE: NATIONAL
CO-AUTHORS :
1. Remulla 2. Jaworski
3. De Guzman 4. Ermita-buhain
5. Zamora 6. Umali
CO-AUTHORS (Journal Entries) :
1. Uy (032 ) 2. Umali (030 )
3. Angara (037 ) 4. Marcoleta (030 )
ACTIONS TAKEN BY THE COMMITTEE
COMMITEE HEARINGS/ACTIONS:
      1. Committee Report filed on 2005-03-03
COMMITTEE REPORT NO. 00417
SUBMITTED ON 2005-03-03
SUBMITTED BY: PUBLIC INFORMATION
RECOMMENDATIONS: approval without amendment
ACTIONS TAKEN BY THE COMMITTEE ON RULES
REFERRAL TO THE COMMITTEE ON PUBLIC INFORMATION ON 2005-02-14
PREVIOUS COMMITTEE REFERRALS :PRIMARILY REFERRED TO CIVIL SERVICE AND PROFESSIONAL REGULATION on 2004-11-23;SECONDARILY REFERRED TO PUBLIC INFORMATION on 2004-11-23;
DATE INCLUDED IN OB: 2005-03-07
DATE CALENDARED : 2005-03-09
SECOND READING INFORMATION
PERIOD OF SPONSORSHIP : 2005-03-09
DATE APPROVED ON SECOND READING : 2005-03-09
REMARKS : The Body approved to consider the Explanatory Note of the Bill as the sponsorship remarks.
THIRD READING INFORMATION
DATE COPY DISTRIBUTED TO MEMBERS: 2005-03-14
DATE APPROVED BY THE HOUSE ON THIRD READING :2005-05-10
HOUSE VOTES:    YEAS:186     NAYS:0    ABSTAIN:.0
DATE TRANSMITTED TO THE SENATE:  2005-05-11
ACTIONS TAKEN BY THE SENATE/HOUSE
DATE RECEIVED BY THE SENATE:  2005-05-17
REMARKS : 

Abstract

"Frontline Service Information Act of 2004." The bill directs all branches and units of the government that provide frontline services to the public to put-up information billboards and produce handbooks or primers that detail: a) the procedure to obtain a particular service; b) person/s responsible for each step; c) maximum processing time; d) required documents; e) amount of fees; and f) procedure for filing complaints.'

Disclaimer

Note: Legislative history and other information accessed from Congress Legis. Information as of April 20, 2022.